PLEASE NOTE THAT WE CAN'T SHIP TO PO BOXES OR PARCEL LOCKERS.
SHIPPING IN AUSTRALIA:
- Standard Shipping Costs are $10 (3-10 days). A tracking number is issued via email once dispatched.
- Express Shipping Costs are $15 (1-3 days). Shipping may take longer if you are in a rural area. A tracking number is issued via email once dispatched.
SHIPPING IN THE US
- Standard Shipping Costs are $11 (4-40* days). We currently ship from Australia. *International shipping is all over the place at the moment because of COVID. We will absolutely do our best to get it to you asap. We are looking at US options for stock printing and fulfillment and hope to get this shipping time down very soon. A tracking number is issued via email once dispatched.
Return and Refund Policy
Thank you for shopping at LaRocco’s Leap.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns found on our website at www.laroccosleap.com
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LaRocco’s Leap.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to LaRocco’s Leap, accessible from www.laroccosleap.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: firstname.lastname@example.org
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days.
- The Goods are in the original packaging.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
- PO Box 2134 South Plympton SA 5038 Australia
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: email@example.com